Privacy Policy
Nigam Technologies
("We", "Our" or "DWPS Admin"), is a
company registered under the Companies Act, 2013, having its registered office
at B-2/304, Near Ambagan Park, Kalyani,
Nadia, West Bengal - 741235. We
own and operate DWPS Admin the mobile and
other device applications thereof ("App") and are committed to
protect the privacy and security of personal data belonging to and/or shared by
users of App including but not limited to education providers and students
("User" "You" or "Your"). We value your privacy and advice. You to carefully read this
privacy policy ("Privacy Policy") as this Privacy Policy describes
the types of personal data or personal information we collect, how we use the
information, how we process and protect the information we collect, for how
long we store it, with whom we share it, to whom we transfer it and the rights
that individuals can exercise regarding our use of their personal data. We
also describe how You
can contact us about our privacy practices and to exercise your
rights. You agree that You have acceded to the terms of the Privacy Policy. Your
use of the App (as defined under the Terms of Use) or any personal information
shared by You
are subject to the terms of this Privacy Policy and Nigam Technologies Terms of
Use. In the event You
do not wish to be bound by these terms, You
have a choice, which is free from any form of coercion or undue influence, to
not access the App. This Privacy Policy also applies generally to Our parent, affiliates, subsidiaries, or joint venture
websites (if any).
CONSENT
- We
request you to carefully read this Privacy Policy and Terms of Use of the
App before sharing personal information with us. This Privacy Policy
applies to current and former visitors of the App. By visiting and/or
accessing the App (or searching for any of the pages on App), You
explicitly consent and agree to the Privacy Policy laid out herein and by
providing Us Your personal information yourself or by making use of the
Services provided through the Portal or through Third Party Service
Providers (as defined under the Terms of Use), You hereby acknowledge for
the collection, receipt, storage, use, processing, disclosure and transfer
of Your personal information in accordance with the provisions of this Privacy
Policy. No liability pertaining to the authenticity/ genuineness/
misrepresentation/ fraud/ negligence, etc. of the information disclosed
shall lie on Nigam Technologies nor will Nigam Technologies in any way be
responsible to verify any information obtained from You.
- Collection,
use and disclosure of information which has been designated as Personal
Information under the Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Information) Rules, 2011
requires express consent of the User. By affirming Your
assent to this Privacy Policy, You provide Your consent to Nigam
Technologies for such use, collection and disclosure for provision of
Services.
COLLECTION OF PERSONAL INFORMATION
- "Personal
Information" includes 'sensitive personal data or information’ (as
defined under applicable law) and other information that You share with Us
whether directly or in combination with other information or is received
from a Third Party Service Provider, that personally identifies You or
could be used to personally identify You or Your Children.
- Users:
We may collect information such as Your/Your Child’s name, address, email,
phone number, class, section and roll no, payment information such as
credit card information and other such information as provided by You
while rendering Services of the App. We may also collect information that You share in the process of User registration, post in
Your feedback, reviews, comments etc. on the App.
- Non
- Personal Information: Information, (viz. type of internet browser and
operating system used, domain name of the website from which You came,
number of visits, average time spent on the site, pages viewed etc.) may
be picked up automatically and without being explicitly provided by You,
but during Your interaction with the Portal by the use of certain
technologies, such as cookies and web beacons.
- Why
does our mobile application require permissions from you?
- Location
Information:
The current location of the school vehicle is captured and shown on MAP
in student’s app. Location of Staff’s is captured while providing staff
attendance.
- Camera: Access
to the device's camera allows users to take their staff and student’s
image.
- SMS: The mobile
application detects SMS(s) and auto-fills the OTP / PIN details for a
faster and better user experience.
- Storage: The
users can upload pictures from their device memory and use it as their
prescription for children or adults, and can also update medical reports
as to maintain records.
- Phone No: The phone no
which is provided by the school authority is used for validation and to send SMS for
various communication such as attendance, unpaid fees, any type of
notices posted by the school etc.
- How
does the app use the information it collects/tracks?
- DWPS
Admin collects information for data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our apps, products, and services, marketing research
from our users primarily to ensure that we are able to fulfill your
requirements and to deliver a Personalized
experience.
USE OF PERSONAL INFORMATION
- You
agree and acknowledge that all information gathered from You, that is, information
that is voluntarily provided by You or received from Third Party Service
Providers and information that may be automatically collected, may be used
by Nigam Technologies for the following purposes:
- to
comply with central, state or local laws that require disclosure;
- to
respond to law enforcement officials or to judicial orders, subpoenas or
other process;
- to
avert a serious threat to health or safety;
- to
enable the provision of Services opted by You including collating all
User medical records, reports and other data;
- to
enable the viewing of content in Your interest;
- to
copy, reproduce, store, distribute, publish, export, adapt, edit and
translate Personal Information to the extent reasonably required for the
provision of Services by Toro Health;
- to provide better
products and Services and to programmatically use Your data to give You
contextual Services.
- to
fulfill Your requests for certain Services;
- to
contact You about Our Services;
- to use and share
Your information with third parties with whom We have contractual
relationship. For example, We may provide You
with a link where You may share Your content with another person
including a Third Party Service Provider.
- to
respond to Your comments, reviews and questions and provide better
customer service;
- for
promotion and marketing purposes;
- to
track Your activity on Our digital platforms and personalize and improve
Your experience;
- to
understand Your preferences and to enhance, personalize, and customize
Your experience using Our Portal;
- to conduct
research following internal review protocols to ensure the balancing of
privacy and to use anonymized data for
research. Additionally, non-personally identifiable information,
exclusively owned by Nigam Technologies may be used in an aggregated or
non-personally identifiable form for internal research, statistical
analysis and business intelligence purposes including those for the
purposes of determining the number of visitors and transactional details,
and Nigam Technologies may sell or
otherwise transfer such research, statistical or intelligence data in an
aggregated or non-personally identifiable form to third parties and
affiliates;
- to
use Your information to operate, improve and maintain our site, to
prevent fraud and abuse;
- to
fulfil any other purpose for which You provide
Us Personal Information; and
- for any other
purpose for which You give Us authorization.
- Please
note that We may use Non-Personal Information
created by Us without restriction. We may retain Non-Personal Information
and will continue to use Non-Personal Information as permitted under this
Privacy Policy and applicable law.
DISCLOSURE OF PERSONAL INFORMATION
- We
may disclose Personal Information that We collect from You or that You
provide:
- to
contractors, service providers and other third parties for analytics and
communications and who are bound by contractual obligations to keep
Personal Information confidential;
- as
required by law, which can include providing information as required by a
court order;
- when
we believe in good faith that disclosure is necessary to protect Your
safety or the safety of others, to protect Our rights, to investigate
fraud, or to respond to a government request;
- to
a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution or other sale or transfer of
some or all company’s assets, whether as a going concern or as part of
bankruptcy, liquidation or similar proceeding, in which Personal
Information maintained by the Portal is among the assets transferred;
- for
any other purpose disclosed by Us when You provide the Personal
Information;
- to
deal with requests, enquiries, complaints or disputes and other customer
care related activities including those arising out of the Users’ request
of the Services and all other general administrative and business
purposes;
- to
government institutions/ authorities to the extent required (i) under the laws, rules, and regulations and/ or
under orders of any relevant judicial or quasi-judicial authority; (ii)
to protect and defend the rights or property of Nigam Technologies; (iii)
to fight fraud and credit risk; (iv) to enforce Nigam Technologies 's
Terms of Use (to which this Privacy Policy is also a part); or (v) when
Nigam Technologies, in its sole discretion, deems it necessary in order
to protect its rights or the rights of others; and
- if otherwise
required by an order under any law for the time being in force including
in response to enquiries by Government agencies for the purpose of verification
of identity, or for prevention, detection, investigation including cyber
incidents, prosecution, and punishment of offences.
- Nigam
Technologies may make User information/data accessible to its employees
and data processors only on a need-to-know basis. All Nigam Technologies
employees and data processors, who have access
to, and are associated with the processing of User information, are
obliged to respect its confidentiality.
SECURITY
- Your
security is important to Us. Nigam Technologies
adopts reasonable security practices and procedures to include, technical,
operational, managerial and physical security control measures in order to
protect all User information including Personal Information in its
possession from loss, misuse and unauthorized access, disclosure,
alteration and destruction.
- All
data, content and/or all User information may not be encrypted during
transmission and will be stored encrypted at-rest. However, Nigam
Technologies shall take reasonable steps to protect Your Personal Information
in an effort to prevent loss, misuse, unauthorized access, disclosure,
alteration, and destruction.
- Nigam
Technologies assumes no liability or responsibility for disclosure of Your
Personal Information due to errors in transmission, unauthorized third-party
access, or other causes beyond its control. Nigam Technologies has
undertaken reasonable measures to protect Your
rights of privacy with respect to Your usage of the Portal controlled by
Us and Services provided herein. However, We
shall not be liable for any unauthorized or unlawful disclosures of Your
Personal Information made by any third parties who are not subject to Our
control.
CONFIDENTIALITY
- You
further acknowledge that the App may contain information which is
designated confidential by Us and that You shall
not disclose such information without Our prior written consent. Your
information is regarded as confidential and therefore, will not be
divulged to any third party, unless if legally required to do so to the
appropriate authorities or shared as per this Privacy Policy or Terms of
Use.
- We
will not sell Your Personal Information to any third party or use Your email address for unsolicited mail. Any emails
sent by Us will only be in connection with the
provision of agreed Services, and You retain sole discretion to seek for
discontinuation of such communications at any point of time.
USER’S RIGHTS
- All
the information provided to Nigam Technologies by a User, including Personal
Information, is voluntary. User has the right to withdraw consent at any
time, in accordance with the terms of this Privacy Policy and the Terms of
Use, but please note that withdrawal of consent will not be retroactive
i.e. We cannot delete the Personal Information for which We are custodians
on behalf of Third Party Service Providers. Further, if a Third Party
Service Provider ceases to be engaged with Nigam Technologies, We may be
contractually obligated to give such Third Party Service Provider a data
export, however, given the nature of data, User may continue to co-owners
of such data and Nigam Technologies will continue to keep the Personal
Information including User data for continues provision of Services to
User.
- Users
can access, modify, correct and delete the Personal Information. However,
if the User updates his/ her/ its information, Nigam Technologies may keep
a copy of the information which User originally provided to Nigam
Technologies in its archives for User documented herein. In case the User
seeks to update or correct his/ her/ its Personal Information, the User
may exercise these rights by emailing Nigam Technologies at privacy@nigaminfosys.com and
communicate the change(s) for updating Nigam Technologies’ records.
- If
a User, as a casual visitor, has inadvertently browsed any other pages of
this Portal prior to reading the Privacy Policy and the Terms of Use, and
such User does not agree with the manner in which such information is obtained,
stored or used, merely quitting this browser application should ordinarily
clear all temporary cookies installed by Nigam Technologies. All visitors,
however, are encouraged to use the "clear cookies" functionality
of their browsers to ensure such clearing/ deletion, as Nigam Technologies
cannot guarantee, predict or provide for the behaviour
of the equipment of all the visitors of the Portal.
- If
a User has inadvertently submitted any Personal Information to Nigam
Technologies prior to reading the Privacy Policy and Terms of Use, and
such User does not agree with the manner in which such information is
collected, stored or used, then such User can ask Nigam Technologies, by
sending an email to privacy@nigaminfosys.com containing
the rectification required, whether Nigam Technologies is keeping Personal
Information about such User, and every User is also entitled to require
Nigam Technologies to delete and destroy all such information relating to
such user (but not other Users) in its possession.
- In
case User does not provide its information or consent for usage of
Personal Information or subsequently withdraws consent for usage of the
Personal Information so collected, Nigam Technologies reserves the right
to discontinue Services for which they said information was sought.
OPT OUT
- Nigam
Technologies may send You certain notifications
regarding promotional offers, marketing offers or regarding the Services
being availed by You etc. In case You do not wish
to receive them, You may have an option to opt out of the same.
- If
You opt out, Nigam Technologies or its affiliates
consents to not send any non-essential (promotional, marketing-related)
communications to You, however, We may still send You non-promotional
emails, such as emails about Your account.
AMENDMENT
Nigam Technologies reserves the right to amend
the Privacy Policy, as and when required. It is Your
responsibility to keep yourself updated of the changes made from time to time.
Your continued use of the Portal shall be deemed to be Your
acceptance of such changes.
GRIEVANCE REDRESSAL
- In
compliance with Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer of Nigam Technologies
for the purpose of this Policy shall be:
- Grievance
Officer Name: Pratyush Mahatma
- Email
Address: pratyush.mahatma@nigaminfosys.com
- In
case You have any questions, comments or concerns about this Privacy
Policy or wish to exercise any of the above mentioned rights, You can
contact us at privacy@nigaminfosys.com